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We strongly encourage you to consider purchasing the optional cancellation insurance. The cost is $10 per person for a one day trip, $30 per person for a multi-day trips up to 4 days and $100 per person for trips 5 days or more. This must be paid with your initial deposit when registering for your group trip (Fly & Drive tours have other insurance options – contact us for details)
If cancellation insurance is purchased – you may cancel at any time prior to the trip departure date and will receive all monies paid to Bella Tours except your initial non-refundable deposit and money paid for the cancellation insurance. Please Note: Refunds could include pre-purchased tickets in lieu of cash when applicable. (Ex. Non-refundable pre-purchased airline tickets, cruise or theatre tickets, sporting events and amusement park tickets, etc.)
If cancellation insurance is not purchased – you will receive a full refund except your initial non-refundable deposit as long as written cancellation is received in our office 60 days prior to the trip departure date. If you cancel within 60 days of the trip departure date, you will not receive a refund. Please Note: Any refunds available could include pre-purchased tickets in lieu of cash when applicable. (Ex. Non-refundable airline tickets, cruise or theatre tickets, sporting events and amusement park tickets, etc.)
To request a refund – Please include information in writing to Bella Tours and Travel Inc. which includes the name of the person(s) canceling, the destination and date of the trip, the name, address, and phone number of the person the refund check should be issued to. Refunds will be sent after the trip departure date. All requests for refunds must be in writing.